Purchase Policy
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Stop by HollywoodCasino.com every month to receive free credits courtesy of the Hollywood Casino family. Beer and slots go together like Bier Haus and big wins. Play Free Slot-Style Social Casino Games at HollywoodCasino.com. These games are intended for use only by those 21 or older, and only for amusement purposes.
Last Modified: March 12, 2013
This Purchase Policy is part of our Terms of Service and any capitalized terms used but not defined in this Purchase Policy will have the same meaning as in our Terms of Service. You may purchase Virtual Goods on the Services. Unless otherwise expressly provided on the Services, if you would like to purchase any Virtual Goods as offered on the Services, your purchase will be governed by the terms of this Purchase Policy.
I. All Purchases Final
Your purchase of Virtual Goods is final and is not refundable, exchangeable or transferable, except in Company's sole discretion. You may not purchase, sell, or exchange Virtual Goods outside the Services. Doing so is a violation of this Agreement and may result in termination of your account with the Services and/or legal action.
II. Payment
All purchases of Virtual Goods on the Services must be made by credit card. We currently accept the following credit cards: VISA, MASTERCARD, AMERICAN EXPRESS, DINERS CLUB, DISCOVER, and JCB. By submitting your credit card information, you give Company permission to charge your purchase to the card that you designate on an order form. You agree to pay all fees and applicable taxes incurred by you or anyone using an account registered to you. We may require additional verifications or information before accepting any order. We will not be responsible for: (i) any charges that your card issuer may apply to you as a result of our processing your order, (ii) your card issuer refusing or failing to authorize payment by you, or (iii) any delays or non-delivery of Virtual Goods that may arise due to any validation checks that may be carried out regarding your payment or identification. We will contact you if additional information is required to accept your order. If you are under 18 years of age, you may only order Virtual Goods or Virtual Currency with a parent or guardian.
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III. Order Cancellation
We reserve the right to cancel any order, any time and for any reason. If your credit card has already been charged and your order is cancelled, you shall receive a credit to your card account in the amount of the charge. We will contact you if all or any portion of your order is canceled.
IV. Company Error
While we strive for accurate product and pricing information, typographical or other errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices are subject to change without notice.
V. Contact Information
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If you have any comments, questions, or complaints regarding this Agreement, or wish to report any violation of this Agreement, please contact us at support@play4funnetwork.com. We will address any issue to the best of our abilities as soon as possible.
Help
Below are some common questions and issues players may experience on our site. If you are experiencing issues, you will probably find the answer you're looking for here.
Table of Contents
How do I reset my password?
Click here to reset your password.
Back to TopWhy do I have to log in to HollywoodCasino.com?
Well, you don't have to, but when you log in, you will be able to receive free credits for play every 4 hours, save the games you've unlocked, save your level, compete on leaderboards, and buy additional credits if you want to play longer, just to name a few.
Back to TopHow do I log in to HollywoodCasino.com?
To log in, click on on the 'Log in' link or button and enter your email and password, the same ones you submitted when registering. If you can't remember your password, click here and we will help you recover it. Before you can log in you must register first.
Back to TopHow do I register for HollywoodCasino.com?
In order to be able to log in to HollywoodCasino.com you must register first. Registering for HollywoodCasino.com is easy and free! Simply enter your email and chose a password - and you're done. Now you can log in using your email and password.
Back to TopWhy do I have to register or log in to buy credits?
When you buy credits, we need to be able to deposit those credits into your account so they don't get lost and so that you can use them. Your account is created by registering and logging in.
Back to TopI spent all my credits. How can I get more credits to play?
You can get more credits to play in two ways - Every 4 hours you receive free credits, but you must be logged in. You can also purchase more credits using your credit card.
Back to TopWhen will I be able to play more games?
We're always working on adding more games to the HollywoodCasino.com. We plan to release a new game once a month.
Back to TopWhy are my credits zero when I log out?
Every new visitor to the HollywoodCasino.com gets 50,000 free credits to be able to try games. Once you try Jungle Wild and like it, you're invited to register an account. After you register and log in, you get 10,000 free credits periodically, which are deposited into your account. You also gain XP and advance to higher levels to unlock more games. If you log out when you're done playing, you will see zero credits in your credit meter because you don't need credits to try games any more - because you already have an account.
Back to TopWhat is a leaderboard?
Leaderboard is a list of players ordered by the highest win in any of the games. It's a fun way of seeing who is doing well.
Back to TopWhat are levels?
Levels indicate how far you advanced while playing. The higher the level, the more experienced you are and the more games you have unlocked. As you advance through levels, your bet amount increases.
Back to TopHow do I unlock more games?
The more you play and bet, the higher your level gets. A new game is unlocked every five levels. E.g. at level 5, level 10, level 15, etc.
Back to TopStill need Help?
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If you haven't found a helpful answer on our help page, please use our contact form to get in touch with us by clicking here.
