Introduction
If you're going to work in a registered club or hotel and your duties involve gaming machines, you must complete competency training in the Responsible Conduct of Gambling (RCG). If you don't have valid evidence that you've completed the RCG training required for working with gaming machines, you could be fined.
You'll need to be trained by a Registered Training Organisation (RTO) approved by Liquor & Gaming NSW. You can find an approved RTO through the Liquor & Gaming NSW website.
SITHGAM001 Provide Responsible Gambling Services This course provides a nationally recognised SITHGAM001 Provide Responsible Gambling Services Statement of Attainment and to provide responsible gambling services, and information to customers who.
Once you've undertaken your training, you'll need to Apply for an RSA or RCG photo competency card if you don't already have one.